Below you will find a listing of policies that you should be aware of when you order from us.
We do not ship outside of the continental U.S. due to various regulations. We ship plant material only at appropriate times of the year. Trees and plants are typically sent out in either April or November while they are dormant. Unless otherwise noted in the description we do not ship plants during the summer. Any non-living products will be shipped as soon as possible as indicated in the description.
We ship healthy plant material and quality products. If for some reason you are dissatisfied with your order, please let us know. We will do our best to work with you and figure what went wrong. We can not be responsible for how plants are handled by customers. If you are unsatisfied with your order, we would like to know, as our mission is to help get as many amazing trees growing as possible.